Virtual BIGSOUND Guide

BIGSOUND delegates are invited to experience a first in BIGSOUND’s 19 year history and participate in the 2020 event virtually. Join thousands of like-minded music community members and creatives from across the globe to share in this special event.

Check out the Virtual BIGSOUND Guide below to supercharge your BIGSOUND experience, connect with industry delegates, build a safe and inclusive community and access (the all-important) tech support. 

See you online, 21-22 October!
#BIGSOUND20

• Log in 30 minutes prior to the start of your first BIGSOUND conference session to familiarise yourself with the Delegate Portal, various streaming channels and what’s on for the day.

• Get involved using the conference stream live chats! 

• Engage with the BIGSOUND community on Twitter using #BIGSOUND20

• Check out #TheBIGSOUND50 

• We recommend you use Google Chrome, Firefox, Opera, Safari or Microsoft Edge browsers and check you have a strong internet connection. 

• For the best experience please use a device with a larger screen like a computer, laptop or television instead of a tablet or smartphone.

Once the BIGSOUND event website goes live on Wednesday 21 October you will be able to select your desired stream from the website homepage and follow the prompts to log in to view the stream content.

Extend your BIGSOUND past the event and watch anything you missed (or just want a recap on!) via the on demand video hub.

1. Login to your Delegate Portal here.

2. Navigate to your Dashboard.

3. Once each video has been aired in the conference streams it will appear under the Videos tab in your Dashboard, alongside Your Connections, Your Events, About Me, and Your Offers.

If you would like to turn on closed captions for the video you may do so using the video settings. 

If you’re registered to attend either the Wedance or Indigenous North Q&As following the parties, you’ll receive an email the day of the event with details on how to join the private Zoom call. This information will also be readily available in the Party and Q&A event pages 30 minutes before each event. 

Once the Q&A starts, get in quick as there is limited capacity to keep these sessions intimate. 

Take advantage of BIGSOUND’s music industry networking portal and connect with delegates from across the globe. 

We recommend scheduling in your BIGSOUND meetings during the event while the vibe online is buzzing! 

How to connect: 

1. Enter the delegate networking portal here.

2. Search and use filtering options to find delegates you would like to connect with.

3. Ask to “Connect” and wait for the delegate to confirm the connection. 

4. Once the other delegate has accepted your connection request, you’ll have access to any contact information provided.

5. Get in touch and arrange to catch up virtually during BIGSOUND!  

Join us on Twitter, Instagram and Facebook using #BIGSOUND20

We’ll be re-posting images and tweets of delegates during the event. 

Tag us!
Twitter: @BIGSOUNDtweets
Instagram: @BIGSOUND
Facebook: @BIGSOUNDmusic

QMusic is committed to doing everything in its power to ensure that everyone has a safe, inclusive and transformational experience during BIGSOUND. We want everyone who attends the virtual event to leave with positive feelings, having fully participated as a valued member of the BIGSOUND community.

All BIGSOUND attendees have a right to a safe and inclusive experience and any individual found not upholding these standards will be removed from the platform. 

1. Be kind and courteous. We're all in this together to create a welcoming environment. Let's treat everyone with respect. Healthy debates are natural, but kindness is required.

2. No hate speech or bullying. Make sure everyone feels safe. Bullying of any kind is prohibited, including potentially degrading or offensive comments about race, religion, culture, sexual orientation, gender or identity.

3. Respect everyone's privacy. Connecting with other delegates requires mutual trust and contacts gained through the delegate portal are to remain private to the two individuals involved.

What to do if you or another individual feels unsafe or uncomfortable:

Email us at our monitored inbox info@qmusic.com.au or call (07) 3257 0013 to speak with someone directly.

Tech support from BIGSOUND and our dedicated web development team will be available throughout the event to ensure you have the best experience possible. 

If you are experiencing issues with the live video stream or chat please first check your internet connection.

To access tech support please click the “Tech Support” icon in the far right of your lower menu bar when logged in as a delegate. 

If you are having troubles logging into the delegate portal please contact info@qmusic.com.au for support and write “TECH/LOGIN SUPPORT” in the email subject.